Reset Third Wall Backend to Defaults


NOTE:  ONLY PERFORM THIS OPERATION IF INSTRUCTED BY SUPPORT TO DO SO


Confirm your Control Center login is a member of the User Class Third Wall Admins.

How Do I Assign Thirdwall Admin Privilege to an Automate User?

https://thirdwallhelp.freshdesk.com/a/solutions/articles/43000500603


In Automate Control Center, navigate to System \ Configuration \ Dashboard.

Then click the Config tab, then the Integration tab, then the Third Wall tab.

Click the Utilities link on the left side.

Click the " Grenade" icon under Utilities.


This will reset Third Wall.


Then, navigate to the Plugin Manager in Control Center and click the Advanced button at the top right, navigate to Reload Plugins then click Reload DBAgent Plugins. Confirm the restart prompt.


Confirm FIPS-Compliant Encryption is Enabled by following instructions in this link.

https://thirdwallhelp.freshdesk.com/a/solutions/articles/43000651599


You should now be able to apply policies to locations.