FAQ

Can't register USB pens on Client Screen - USB Wall
Some computer will not be able to register pens on the USB Wall Client Screen.   To resolve this, open your Integrations (Dashboard -> Config -> Integ...
Wed, Mar 10, 2021 at 5:21 PM
Understanding & Tracking Third Wall Communications (technical)
Third Wall communicates your selected settings, policies and emergency action buttons through the Automate system.   To fully understand and set appropriate...
Sat, Mar 13, 2021 at 9:53 AM
Scheduling TWAPS backups
Overview The Third Wall Administrator Password System assigns randomly generated passwords for each computer it is applied to.  Those passwords may be a...
Wed, Jun 30, 2021 at 5:17 PM
Adding Additional Exceptions to Isolate
Third Wall's Isolate will automatically allow network communication to your Automate and Screen Connect servers but additional connections may be neces...
Tue, Nov 30, 2021 at 3:28 PM
What is TWAPS?
Overview TWAPS stands for Third Wall Administrator Password Solution.  Very much like Microsoft's LAPS, it ensures each remote computer's built-i...
Wed, Jun 30, 2021 at 5:15 PM
Managing Applications with AppLocker Restrictions
Summary Applying the Third Wall Policy, 'Disable Exe Running from %AppData%' (DERA) provides excellent protection from Malware but can adverse...
Tue, Jul 13, 2021 at 2:54 PM
Unauthorized by Third Wall
Overview Using a button or other switch in Third Wall resulted in a message indicating you don't have the rights to make the change. Resolut...
Tue, Jul 13, 2021 at 3:13 PM
Override the Assigned AV Scanner
Summary Some Third Wall policies allow you to run an AV Scan on monitor detection.  The specific action taken by Third Wall is wholly dependent on the A...
Wed, Jul 14, 2021 at 2:15 PM
How To - Fix Profiles in v2.5.3.0 & 2.5.3.1
Summary: A bug published in Third Wall version 2.5.3.0 & 2.5.3.1 causes saved profiles to be written incorrectly.  This means any profile saved with the...
Thu, Sep 2, 2021 at 9:45 AM
Notes on the %AppData% Exe Block
The Block Exe From %AppData% is a very powerful anti-malware protection measure but when applied improperly, this policy can prove to be disruptive to an en...
Wed, Nov 17, 2021 at 12:16 PM