FAQ
To Retrieve Third Wall logs from a Computer Double click on the affected computer then navigate to the Third Wall plug-in. Scroll down to Utility at the b...
Fri, Aug 26, 2022 at 1:00 PM
Rebuild Third Wall Groups In Automate, click the "Groups" tab at the top left and navigate to the ThirdWallV2 groups. Right click ThirdWallV2 ...
Tue, Sep 27, 2022 at 8:32 AM
Enable User Logon Reporting This policy simply directs Third Wall to store appropriate user-only Logon and Logoff events on the ConnectWise Automate dat...
Fri, Apr 1, 2022 at 3:30 PM
Script to set exception to policy Please download, extract, and import this CW Automate script. https://license.third-wall.com/dl/tools/TW-SetException...
Wed, Oct 19, 2022 at 10:13 AM
How to Configure Isolate Settings for the Ransomware Monitor In the Automate Control Center please navigate to Systrem \ Configuration \ Dashboard then ...
Tue, Apr 26, 2022 at 11:48 AM
Reset Third Wall Backend to Defaults NOTE: ONLY PERFORM THIS OPERATION IF INSTRUCTED BY SUPPORT TO DO SO Confirm your Control Center login is a mem...
Thu, May 12, 2022 at 3:01 PM
Configuring AV Scan Override(s) Third Wall allows you to override the AV integrated with Automate or, if one is not integrated, specify one. In Control Ce...
Fri, Oct 7, 2022 at 11:23 AM
Overview: Many functions in Third Wall can be accomplished by script, including the removal of policy exceptions assigned to computers. This KB article de...
Mon, Jun 13, 2022 at 2:19 PM
Export ThirdWall User Login Audit Data to Excel In your Control Center, you can right click on all Clients, Client, Location, or Computer, navigate to D...
Fri, Jun 24, 2022 at 12:44 PM
Use wbemtest.exe to identify the pen’s serial number and compare to the registered list to identify. Insert USB Storage device into the computer. Pr...
Fri, Oct 28, 2022 at 1:26 PM