FAQ

How To - Remove Multiple Exceptions to the Logon Reporting Policy
Summary:  The Logon Reporting policy records logon failures in its audit.  If the amount of failed logons exceeds four failures per minute (on average), the...
Thu, Oct 28, 2021 at 1:24 PM
How To Get Server Logs for Third Wall
Third Wall Support may need to view Third Wall logs from your Automate server.  The following process will allow you to pull those logs and deliver them on ...
Mon, Nov 15, 2021 at 12:00 PM
Using an Alternative Account for Password Management Policies
Third Wall provides two policies to help you manage the assigned Administrator password.  The Set Local Administrator Password and TWAPS (Third Wall Adminis...
Fri, Dec 3, 2021 at 11:34 AM
Troubleshooting the Logon Reporting Policy
In the event the Logon Audit Report fails to display an entry, several steps can be taken to determine the cause.  These steps are listed here, in order of ...
Wed, Dec 8, 2021 at 3:25 PM
Describing the Ransomware Monitor
Summary: While almost all of Third Wall's policies utilize Automate's standard, group-assigned monitor structure, the Ransomware Monitor employs a...
Mon, Dec 13, 2021 at 2:40 PM
Enabling FIPS-Compliant Encryption in Third Wall
Summary: This document will show you how to enable the enhanced encryption within Third Wall. Setup: Ensure the Automate User Account that is performing...
Wed, Dec 15, 2021 at 9:52 AM
Tracking the Ransomware Monitor Trigger Cause
Summary:  The Third Wall Ransomware Monitor will alert you when a 'bait' file has been tampered, potentially alerting you to an attack in progress...
Tue, Dec 28, 2021 at 1:53 PM
Running Third Wall UNDO's by Script
Overview:  The process of removing a policy is called an UNDO in Third Wall.  Under special circumstances it may be advantageous to use Automate's scri...
Thu, Aug 11, 2022 at 2:23 PM
Managing Third Wall Ticket Classifications
Overview:  The Third Wall plugin employs monitors to ensure all assigned policies are adhered to and will use the ticketing system to communicate any change...
Wed, Feb 2, 2022 at 10:47 AM
How To - Create a Script to Isolate or Restore a Single Computer or Multiple Targets
To create a script to isolate or restore a single computer’s network or for all computers in a location or client begin by selecting a computer that is onl...
Mon, Mar 14, 2022 at 9:42 AM