FAQ

Homogenizing Third Wall Policy Values
Summary:  The Third Wall plugin permits one or more variables for several of its policies.  This document describes how to use Profiles to ensure all assign...
Wed, Aug 24, 2022 at 11:02 AM
How to Retrieve the Third Wall Log for a Computer
To Retrieve Third Wall logs from a Computer Double click on the affected computer then navigate to the Third Wall plug-in. Scroll down to Utility at the b...
Fri, Aug 26, 2022 at 1:00 PM
Rebuild Third Wall Groups
Rebuild Third Wall Groups In Automate, click the "Groups" tab at the top left and navigate to the ThirdWallV2 groups. Right click ThirdWallV2 ...
Tue, Sep 27, 2022 at 8:32 AM
Enable User Logon Reporting
Enable User Logon Reporting This policy simply directs Third Wall to store appropriate user-only Logon and Logoff events on the ConnectWise Automate dat...
Fri, Apr 1, 2022 at 3:30 PM
Script to set exception to policy
Script to set exception to policy Please download and import this CW Automate script. https://license.third-wall.com/dl/tools/TW-SetExceptionToPolicy.z...
Fri, Jul 29, 2022 at 11:24 AM
How to Configure Isolate Settings for the Ransomware Monitor
How to Configure Isolate Settings for the Ransomware Monitor In the Automate Control Center please navigate to Systrem \ Configuration \ Dashboard then ...
Tue, Apr 26, 2022 at 11:48 AM
Reset Third Wall Backend to Defaults
Reset Third Wall Backend to Defaults NOTE:  ONLY PERFORM THIS OPERATION IF INSTRUCTED BY SUPPORT TO DO SO Confirm your Control Center login is a mem...
Thu, May 12, 2022 at 3:01 PM
Configuring AV Scan Override(s)
Configuring AV Scan Override(s) Third Wall allows you to override the AV integrated with Automate or, if one is not integrated, specify one. In Control Ce...
Wed, Jun 1, 2022 at 12:20 PM
Removing Exceptions by Script
Overview:  Many functions in Third Wall can be accomplished by script, including the removal of policy exceptions assigned to computers.  This KB article de...
Mon, Jun 13, 2022 at 2:19 PM
How to Export ThirdWall User Login Audit Data to Excel
Export ThirdWall User Login Audit Data to Excel   In your Control Center, you can right click on all Clients, Client, Location, or Computer, navigate to D...
Fri, Jun 24, 2022 at 12:44 PM